YourData365 Employee Handbook

Tagline: Own your M365 outcomes
Effective Date: [DATE]

Table of Contents

1. Welcome and Company Culture
2. Employment Classifications
3. Equal Opportunity Policy
4. Compensation and Benefits Overview
5. Work Schedule and Attendance
6. Remote Work Policy
7. PTO and Leave Policies
8. Code of Conduct
9. Anti-Harassment Policy
10. Performance Review Process
11. Disciplinary Procedures
12. Grievance Procedures
13. Technology and Social Media Policy
14. Confidentiality Obligations
15. Separation Procedures
16. Acknowledgment Form

1. Welcome and Company Culture

Welcome to YourData365!

At YourData365, we specialize in Microsoft 365 (M365) Backup & Compliance solutions, empowering businesses to take control of their data security, retention, and regulatory compliance. Our mission is to ensure that every client can "Own their M365 outcomes" with confidence.

We are a team of problem-solvers, technologists, and compliance experts dedicated to delivering reliable, scalable, and secure solutions. Whether it’s ensuring data recoverability or meeting stringent compliance standards, we strive to be the trusted partner for our clients.

Our Core Values:

• Accountability: We take ownership of our commitments to clients and colleagues.
• Precision: In the M365 compliance space, details matter. We prioritize accuracy in everything we do.
• Innovation through Expertise: We stay ahead of industry trends and regulatory changes to provide the best solutions.
• Collaboration: Success is a team effort. We value open communication and mutual respect.

2. Employment Classifications

YourData365 classifies employees into the following categories:

1. Full-Time Employees: Employees scheduled to work at least 40 hours per week.
2. Part-Time Employees: Employees scheduled to work fewer than 40 hours per week.
3. Contractors: Independent contractors engaged for specific projects or services.
4. Temporary Employees: Employees hired for a defined period or project.

Your employment classification will be outlined in your offer letter.

3. Equal Opportunity Policy

YourData365 is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

We also comply with all applicable federal, state, and local laws regarding equal employment opportunities and workplace accommodations.

4. Compensation and Benefits Overview

Compensation

Your compensation package is designed to reflect your role, experience, and contributions to the company. Salaries are reviewed annually during performance evaluations.

Benefits

YourData365 offers a competitive benefits package, including:
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match up to 4%.
- Professional Development: Annual stipend of $1,500 for certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals).
- Paid Time Off (PTO): See Section 7 for details.
- Employee Assistance Program (EAP): Confidential support for personal and professional challenges.

5. Work Schedule and Attendance

Standard Work Hours

Our standard work hours are Monday through Friday, 9:00 AM to 5:00 PM [TIME ZONE]. Employees in client-facing roles may need to adjust schedules to accommodate client needs.

Attendance

Punctuality is critical in our industry, where client SLAs (Service Level Agreements) often depend on timely responses. If you are unable to work or will be late, notify your manager at least 2 hours in advance.

6. Remote Work Policy

YourData365 supports remote work arrangements, recognizing the flexibility it provides in the tech industry.

Remote Work Expectations:

1. Availability: Employees must be reachable during standard work hours.
2. Tools: Employees must use company-approved tools, including Microsoft Teams, SharePoint, and Azure Virtual Desktop.
3. Security: Employees must adhere to all cybersecurity protocols, including the use of VPNs and multi-factor authentication (MFA).

7. PTO and Leave Policies

Paid Time Off (PTO)

• Full-Time Employees: 15 days annually, accrued monthly.
• Part-Time Employees: Prorated based on hours worked.

Leave Policies

• Sick Leave: 5 days annually.
• Parental Leave: 12 weeks of paid leave for eligible employees.
• Bereavement Leave: 3 days for the loss of an immediate family member.

8. Code of Conduct

Employees are expected to:
1. Maintain professionalism in all client interactions.
2. Protect client data and adhere to compliance standards (e.g., GDPR, HIPAA).
3. Avoid conflicts of interest.

9. Anti-Harassment Policy

YourData365 has zero tolerance for harassment of any kind. This includes verbal, physical, or digital harassment. Employees are encouraged to report incidents to HR ([EMAIL]) immediately.

10. Performance Review Process

Performance reviews occur annually in [MONTH]. Metrics include:
- SLA adherence (e.g., 99.9% uptime for client backups).
- Client satisfaction scores (target: 90%+).
- Completion of professional development goals.

11. Disciplinary Procedures

Disciplinary actions may include:
1. Verbal warning.
2. Written warning.
3. Suspension.
4. Termination.

12. Grievance Procedures

Employees may file grievances by submitting a written complaint to HR ([EMAIL]). Complaints will be reviewed within 5 business days.

13. Technology and Social Media Policy

Technology Use

• Use company-approved tools for all work-related activities.
• Do not download unauthorized software on company devices.

Social Media

Employees must not disclose confidential client information or make disparaging remarks about YourData365 on social media.

14. Confidentiality Obligations

Given the sensitive nature of our work in M365 Backup & Compliance, employees must:
1. Sign a Non-Disclosure Agreement (NDA) upon hire.
2. Avoid discussing client data outside of work.

15. Separation Procedures

Voluntary Resignation

Employees must provide at least 2 weeks’ written notice.

Involuntary Termination

YourData365 reserves the right to terminate employment for cause, including but not limited to:
- Breach of confidentiality.
- Failure to meet performance standards.

16. Acknowledgment Form

I, [EMPLOYEE_NAME], acknowledge that I have received and reviewed the YourData365 Employee Handbook.

Signature: _____
Date: ____

This handbook is subject to updates. Employees will be notified of any changes.