Employee Handbook

WordPress Masters
Tagline: Build Right the First Time

Effective Date: [DATE]

Table of Contents

1. Welcome and Company Culture
2. Employment Classifications
3. Equal Opportunity Policy
4. Compensation and Benefits Overview
5. Work Schedule and Attendance
6. Remote Work Policy
7. PTO and Leave Policies
8. Code of Conduct
9. Anti-Harassment Policy
10. Performance Review Process
11. Disciplinary Procedures
12. Grievance Procedures
13. Technology and Social Media Policy
14. Confidentiality Obligations
15. Separation Procedures
16. Acknowledgment Form

1. Welcome and Company Culture

Welcome to WordPress Masters!

At WordPress Masters, we specialize in connecting businesses with top-tier WordPress experts to deliver high-quality, scalable, and efficient solutions. Our mission is to ensure every project is "built right the first time."

We are a team of passionate professionals who value collaboration, innovation, and excellence in the WordPress ecosystem. Whether you're a developer, designer, project manager, or support specialist, your contributions are vital to our success.

Core Values:

• Client-Centric Excellence: Delivering exceptional results for our clients.
• Integrity: Upholding honesty and transparency in all interactions.
• Continuous Learning: Staying ahead in the ever-evolving WordPress landscape.
• Collaboration: Fostering teamwork and mutual respect.

2. Employment Classifications

Full-Time Employees

Employees scheduled to work 40 hours per week and eligible for all company benefits.

Part-Time Employees

Employees scheduled to work fewer than 30 hours per week. Part-time employees may be eligible for limited benefits as outlined in their employment agreements.

Independent Contractors

Freelancers or contractors engaged for specific projects. Contractors are not eligible for company benefits and are responsible for their own taxes and insurance.

Probationary Period

All new employees are subject to a 90-day probationary period to assess fit and performance.

3. Equal Opportunity Policy

WordPress Masters is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

4. Compensation and Benefits Overview

Compensation

• Pay Structure: Salaries are competitive and benchmarked against industry standards for WordPress professionals.
• Payment Schedule: Employees are paid bi-weekly via direct deposit.

Benefits

• Health Insurance: [DETAILS OF PLAN]
• Retirement Plan: [DETAILS OF PLAN]
• Professional Development: Annual budget of $1,000 per employee for WordPress certifications, courses, or conferences.
• Tool Stipend: $500/year for software, plugins, or tools necessary for your role.

5. Work Schedule and Attendance

Standard Work Hours

• Monday to Friday, 9:00 AM to 5:00 PM [TIME ZONE].

Attendance

• Employees are expected to log their hours in [TIME TRACKING TOOL, e.g., Clockify].
• Notify your manager at least 2 hours in advance if you are unable to work.

6. Remote Work Policy

As a digital-first company, WordPress Masters operates remotely.

Remote Work Expectations:

1. Maintain a professional workspace.
2. Be available during core hours (9:00 AM to 3:00 PM [TIME ZONE]).
3. Use company-approved tools for communication ([e.g., Slack, Zoom, Asana]).

7. PTO and Leave Policies

Paid Time Off (PTO)

• Full-time employees accrue 15 days of PTO annually.
• PTO requests must be submitted via [TOOL, e.g., BambooHR] at least 7 days in advance.

Sick Leave

• Employees are entitled to 5 days of paid sick leave annually.

Parental Leave

• [DETAILS BASED ON STATE REQUIREMENTS].

8. Code of Conduct

Employees are expected to:
1. Deliver high-quality work that meets client expectations.
2. Communicate professionally with clients and colleagues.
3. Respect deadlines and project milestones.
4. Avoid conflicts of interest.

9. Anti-Harassment Policy

WordPress Masters has zero tolerance for harassment of any kind. This includes verbal, physical, or digital harassment. Employees are encouraged to report incidents to [REPRESENTATIVE_NAME] ([EMAIL]) immediately.

10. Performance Review Process

Frequency

• Formal reviews occur annually in [MONTH].

Metrics

• Client satisfaction scores.
• Project completion rates.
• Peer feedback.

11. Disciplinary Procedures

1. Verbal Warning: Documented in the employee's file.
2. Written Warning: Formal notice with a performance improvement plan.
3. Final Warning or Termination: Based on the severity of the issue.

12. Grievance Procedures

Employees may submit grievances to [REPRESENTATIVE_NAME] ([EMAIL]). Grievances will be reviewed within 5 business days.

13. Technology and Social Media Policy

Approved Tools

• Project Management: [Asana, Trello].
• Communication: [Slack, Zoom].
• Time Tracking: [Clockify, Toggl].

Social Media

Employees must not disclose confidential company or client information on social media.

14. Confidentiality Obligations

Employees must sign a Non-Disclosure Agreement (NDA) upon hiring. All client data, project details, and proprietary tools must remain confidential.

15. Separation Procedures

Voluntary Resignation

• Provide at least 2 weeks' written notice.

Involuntary Termination

• Employees will receive a termination letter outlining the reasons.

Final Paycheck

• Issued within [STATE REQUIREMENT] days of termination.

16. Acknowledgment Form

I, [EMPLOYEE_NAME], acknowledge that I have received and reviewed the WordPress Masters Employee Handbook.

Signature: _____
Date: _______

This handbook is subject to updates. Employees will be notified of any changes.